Client Feedback
Client feedback questionnaires returned this year showed that 100% of those responding had confidence that the case handler dealing with their case did so in a competent and professional way, and that the case handler attached enough importance to the individual and to their case.
A few selected comments from clients:-
“My ex-wife used a Solicitor that more than let her down. I found Lyons Davidson a very professional company and am more than happy that I used them”.
“The Solicitor who dealt with my case made me feel so at ease; it was brilliant. Also, the receptionists were very warm and friendly”.
“My case was handled professionally, as well as quickly. If there were things I didn't understand or wasn't sure about they were explained until I did”.
“I feel that the people dealing with my case did so wonderfully. I couldn't have had better help or advice from anyone. I would thoroughly recommend them”.
“I felt that my Solicitor did an excellent job on my case. The support, advice and kind words helped me at what was a very difficult time. I could not have asked for anything more from her and consequently your firm”.
“My telephone calls were always put straight through or a message was taken and the call returned”.
“My case was very difficult emotionally and I was upset at times, but my Solicitor helped me understand the Court case and helped me keep on track”.
“All advice I was given was accurate and easy to understand”.
“My Solicitor, and her PA, were wonderful, putting up with tears on many occasions. They were so understanding and kind to me at such a terrible time – and they made me laugh when I wanted to cry. A credit to your firm – Thank You!”.
“Thank you for all your help and understanding. I have recommended you to family and friends. I was very happy and impressed with the care and service I received during my difficult time”.
Contact: James Myatt