Filestream & Array
Filestream Features
To do lists
- Flexible and filtered to do list with priority coding
- Secure supervisor and escalated activities to ensure service standard compliance
Documents
- Saving and retrieval of all documents
- Stores outgoing and incoming documents (scanned or network documents)
- Complete integration with email (incoming and outgoing)
Time recording
- Document and time review facility for users
- Full time recording facility that connects and writes to accounting systems
Details
- Allows data recording for management reporting information
- Case level detail storage provides easy user access
- Global level details allows recording of system wide information
QnA
- On screen prompting to input information
- Case level input for ease of use
Involvement database
- Database allows efficient creation of files and documents with advanced search facility
- Includes complete list of courts and large insurer database
Extranet
- User access to live system data
- Web based management information
- Easy extranet document publication
Web browser applications
- Detailed search facility and conflict checker
- Online loss questionnaire
- Cost scheduler
System Development
- All management and process development can be done using simple designer software and is not reliant on “technical” input
- Can connect to your own systems, including mainframe databases
- Open stored procedures allow own development of functionality and reporting
- Experience of successful transfer of workflows and precedents from other systems
In summary, Filestream is a flexible and intuitive workflow system capable of being adapted to meet the needs of most if not all workflow based tasks.
Contact: Mark Savill